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Return Policy

If you are not satisfied with your Voucher pack, please call us within 28 days of purchase and we will happily arrange a full refund, excluding any delivery charges, on receipt of your Voucher. Refunds will be paid back onto the credit/debit card used to place the original order, or by cheque. No interest will be paid on the amount to be refunded. Refunds cannot be issued once a date has been booked with the provider. Please note, personalised items do not fall under our standard refund policy and can only be refunded if damaged or faulty.
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      15-21 Strand Rd,
      Liverpool L20 1AH

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